Behind the Store
Real people behind the store, the online orders and the customer support.
- Store Manager: Gabriel H.
- Shipping Manager: Bowen G.
- Customer Support Manager: Callum C.
People Behind Every Order
Supports store management and day-to-day retail operations.
Supports online-order preparation, packing and shipping operations.
Supports customers with order, delivery, return and general purchase-related questions.
How Our Team Works
Customers can review product, pricing, shipping and return information before checkout.
In-stock online orders are normally processed within 1–3 business days.
Prepared orders enter the shipping process and tracking is sent when available.
Customers can contact The Collector's Ward directly when they need help with an order, shipment or return.
What Matters to Us
Useful information before checkout helps customers make informed purchase decisions.
Orders are checked and packed before shipping.
Shipping and return timelines are published so customers know what to expect.
Customers can contact the support team at support@thecollectorsward.shop.
The Physical Store
The Collector's Ward operates a physical retail location in Oakdale, California.
Email: support@thecollectorsward.shop
Phone: +1 209-341-9389
Business and store address:
The Collector's Ward1570 E F St Ste G
Oakdale, CA 95361
United States